Shipping policy

We aim to process and ship all orders as quickly and efficiently as possible.

ORDER PROCESSING

Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

SHIPPING TIMES

Shipping times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided during checkout and may vary due to carrier delays or unforeseen circumstances.

SHIPPING RATES

Shipping rates are calculated at checkout based on your location and selected shipping option.

INTERNATIONAL SHIPPING

We offer international shipping to select countries. International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

TRACKING

Once your order ships, you’ll receive a tracking number via email so you can follow your delivery every step of the way.

INCORRECT OR DAMAGED ORDERS

If your order arrives damaged, incorrect, or incomplete, please contact us as soon as possible. We’ll work quickly to resolve the issue.

ADDRESS ACCURACY

Please ensure all shipping details are correct at checkout. Acusnap is not responsible for delays or lost packages due to incorrect or incomplete addresses.